Founded in 1994; Boecker® Public Health has continuously been at the forefront of environmental health services including pest management, food safety and biosecurity services and products. Boecker®’s extensive presence in the Middle East placed it as a global player with strong strategic partnerships with the world’s most renowned research and excellence centres as well as leading producers of high quality products and systems.
Boecker® services are acclaimed for their highest quality and distinguished client services that remain at the core of the Boecker® promise to retain “extremely satisfied clients©”.
Harnessing over 95 years of expertise and knowledge, Diversey develops cleaning technologies that save lives, providing a tailored, customer-centric approach that empowers sustainable solutions. Protecting and improving the environment, they operate with their customers’ needs at the heart of everything they do. Diversey’s ethical commitment is implicit in all their products and everyday relationships with their staff, their customers and our planet. These ethics drive their commitment as pioneers of the future and creators of connection and innovation.
Guest Journey Roadmap
Journey of the guest from arrival to the hotel until their room.
Measures taken to keep rooms safe and sanitised.
Food & Beverage
Journey and experience in restaurants.
Sanitising and keeping pools, gyms and spas ready.
Measures taken in Golf.
Measures taken in Meeting Rooms and Business Lounges.
Advance checkouts and safe distances.
Touchless parking experience
Valet ticket validation
Driver’s hygiene practices
Mandatory temperature checks at entrance
Hotel door opening
Guest luggage disinfection
Sanitisation of door handles, surfaces and buttons
Revolving doors with motion sensors
Minimised dedicated entry points
- Contactless check-in formalities
- Fully automated sanitisation station
- Hygiene and social distancing markings
- Disinfection of keys, pens, POS machines, ATMs and other equipment
- Ambassadors’ PPE
Elevators & Escalators
Guidelines followed by guests and ambassadors at elevators and escalators
Elevator markings and safety guidelines
Escalator UV disinfection
Elevator button disinfection
Measures to minimise risk in guest rooms
Bed cleaning and sanitisation
Water testing and A/C cleaning and disinfection
Outside food delivery protocol
Guest room deep cleaning
Monthly ICP comprehensive disinfection programme
Sanitisation norms signage around hotel
‘Sanitisation Complete’ room seal
Housekeeping team’s PPE
Electronic features available via room iPads/TVs
Turn down services availability upon request
Food & Beverage
Measures to minimise risk in restaurants
- Restaurant capacity and social distancing
- Sanitisation of restaurant elements
- Type of service
- Team etiquette
- Outlet sanitisation
- Touchless menu and payment
- Guest sanitisation stations
- Bread and food service
- Disposable mats and sealed cutlery
- Team’s PPE
- Sealed drinks service
Measures to minimise risk at leisure facilities
Gyms and equipment disinfection routine
Closure of pool area and disinfection protocol upon opening
Workout videos prepared during gym closure
- Meeting room capacity
- Break time coordination
- Sanitisation station
- Manned food stations and menu offering
- Manned coffee machine stations
- Disinfection of desks, equipment and work area
- Covered glasses at desks
- Usage of disposable table napkins
- Ambassadors’ PPE
- Cisco video conferencing
- Event livestreaming option